Some Totango attributes include a "change" filter to help you take action when values or thresholds change.

• Custom metrics: Compare % change within last x days
• Utilization and usage metrics*: Compare values and % change within the last x days 
• Lifecycles: Compare durations of values and change between statuses and/or completion within last x days
• Contract Status: Compare change between statuses within all date options

*Totango provides reserved metrics in the Usage and Utilization dimensions (see segmentation data points). Several of the metrics in these dimensions offer change data in segment columns for visibility; however, the following metrics additionally provide options for filtering by change: 
- Active days (7d) (Avg)
- Active users
- DAU/WAU
- WAU/MAU
- Engagement
- License utilization
- License utilization (7d) (Avg)
- Purchased license consumption

Suggested uses

1. Create a segment trigger when a customer engagement score declines by more than 50% in the last 14 days.
2. Generate a report of newly upgraded customers in the last 90 days.
3. Send a campaign to customers whose license utilization drops by 90% in 2 weeks, which could be an indicator that your customer may be moving to a competitor.
4. Export the segment for action outside of Totango.

Use change filters

The following example uses an example from a reserved Utilization metric. % Change is calculated using the following formula: ( Current Value - Previous Value ) /   Previous Value.