Who can use this feature?
- Global admins or users with advanced permissions
- Available on all plans
The following limitations apply to attribute API names and values.
Refer to requirements for unique IDs and data objects to learn more.
Attributes API names
- The API name max length is 100 characters
- Valid characters include alphanumeric (a..z, 0..9) and underscore
Attributes values
Accounts that use unsupported characters in the account_id will experience issues when attempting to view the account profiles in Totango. The same character limitations also applies to opportunity accounts.
| Attribute | Values Allowed | Max Length |
|---|---|---|
| Account | ||
| Account ID (account_id) | Alpha-numeric (a..z, 0..9), underscore (_), hyphen (-) | 480 |
| Parent ID (parent_id) | Alpha-numeric (a..z, 0..9), underscore (_), hyphen (-) | 480 |
| Product ID (product_id) |
|
255 |
| Name (account_name) |
|
128 |
| Text attributes | 512 | |
| User | ||
| User ID | Alpha-numeric (a..z, 0..9), underscore (_), hyphen (-), at (@), dot (.) | 100 |
| Text attributes (excluding NPS) | 255 | |
| NPS text attributes | 512 | |
| Collection | ||
| Collection Type | 128 | |
| Text attributes | 512 | |
| Other | ||
| Usage - Activity | 190 | |
| Usage - Module | 100 | |
| Totango User ID | 100 | |