Release Notes - Ver 20.258- December 11, 2023

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Generate AI-powered account summaries

Unlock the power of people + AI, allowing your team to generate on-demand concise, impactful summaries of customer accounts to enable faster, more informed decisions. Read more

Get notified when one of your key contacts changes jobs with ZoomInfo integration

Prevent churn associated with the loss of a champion by integrating with ZoomInfo to create alerts when a key contact changes jobs or leaves the organization. Read more

Integrate Totango data into any BI tool

Save time and improve data visibility by automatically generating CSV files and pushing them to SFTP folders and S3 buckets on a recurring basis. Read more

Add SuccessPlay & objective columns to task segments

Gain better visibility into your tasks by adding columns for SuccessPlays and objectives to your task segments. Read more

Bug Fixes

[Bug Fix] We resolved an issue where campaign buttons cannot be edited.

[Bug Fix] When changing a metric to NPS or CSAT attribute the metric don't update correctly.
Issue is now resolved.

[Bug Fix] Google Calendar integration would not create tasks as expected.Issue is now resolved.

[Bug Fix] Moving forward users can not delete the default Touchpoint reason. To delete the Touchpoint Reason, you will need to set another reason as default.

 

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