Submit a product wishlist request

Who can use this feature?

  • All users
  • Available on all plans and license types

We want to hear from you! Send your feedback to us using the Totango Product Wishlist. Totango uses this tool to manage and prioritize feature requests. You can:

  • View open requests (no sign in required)
  • Submit and track your own requests
  • Vote on other requests.

We encourage you to upvote requests to help us to gauge demand for items.

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Submit a request

You will need to sign in to submit requests to the wishlist

  1. Visit https://wishlist.totango.com
  2. Click Log in / Sign up.
  3. Enter your email address, and click Next.
  4. If this is your first time here, add your name and click to Sign up.
  5. Click +Add new wishlist item.
  6. Fill in the relevant fields. Make sure your requests are clear and concise so others can vote on it. Feel free to attach links/docs or screenshot that can help us understand your request.
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  7. Click Add wishlist item.

Comment on a wishlist item

You will need to sign in to comment on wishlist items

  1. From the wishlist, click to open details for an item.
  2. Click + Add comment to join the discussion.
  3. Type your comment, and click Post comment.
  4. Comments are viewable by all visitors.

Wishlist item lifecycle

New wishlist items are reviewed by the Totango product team on a bi-weekly basis; we go over all requests and update the status where appropriate. Roadmapping meetings occur quarterly, and we review top requests to evaluate if these could go in our quarterly roadmap. 

Status Details
Under Review All new requests are set to the Under Review status until a member of the product team does an initial review, categorizes the request and assigns it to the relevant PM. 
Collecting Feedback Majority of requests will, after initial review, be set to Collecting Feedback status so that more people can vote, prioritize and give us information. This allows us to gauge demand, gather use cases and automatically establish impact and value. 
Planned A request set to "In Planning" status is one that aligns with our product vision. This idea will probably be added to our product roadmap in the near future. 
Released Requests are those which have been built and rolled out.
Not Planned "Not Planned" requests are used for ideas which you never have any intention of building. This might be because a request is not at all aligned with your product vision, or because you can offer a work-around already.

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