Totango is customer success software to help CS and sales team grow customer revenue. Align revenue and post-sale teams so you never miss a beat. Deliver and measure customer value with the most powerful suite of CS and customer revenue optimization solutions.

Core platform

Our core platform capabilities enable you to create customer experiences that quickly and continuously deliver value through:

• Portfolio management: Your team can monitor all customer health signals, proactively engage at scale, and help customers achieve their goals.
• SuccessBLOCs: At the heart of Totango are SuccessBLOCs, pre-built customer success program templates embedded with industry best practices and expert knowledge. SuccessBLOCs help you quickly achieve your business goals and are easy to customize.
• User and account management: Configure team permissions, health profiles, and other system settings to align your customers' journeys with your business goals.
• Data management and integration: Dynamic, schema-less active customer index technology that is at the core of all our products. Connect all customer data streams, including financial, product usage, support tickets, touchpoints, users, customer feedback, and more.
• Totango apps: Enable customer centricity across the company.