Enable Google calendar integration

Who can use this feature?

Configure a Google calendar integration to allow your teams to sync their Google calendar with Totango. Once enabled globally, each Totango user can optionally turn on / off a connection with their own Google calendar from within their Totango user profile.

Once your team members connect, the integration will:

  1. Automatically find any meetings with Totango contacts in the next 30 days.
  2. Create a corresponding task in Totango for each upcoming meeting.
  3. Sync changes from Google calendar into Google calendar, such as when a meeting getting rescheduled.

It may take up to 15 minutes for changes to sync to Totango.

Enable Google calendar integration (global setting)

Enabling/disabling Google calendar integration is a global action for all teams. Once enabled, your team members can find a new option in their user profile to connect.

Once enabled, you can disable the calendar integration globally at anytime.

  1. In Totango, click Settings from the left nav.
  2. Expand Data Management > Customer Data Hub.
  3. From the list of active connectors (left), choose Workspace Tools.
  4. From the list of available connectors, hover over Google Calendar, and click Connect (or View Integration).
  5. From the integration screen, choose Enable Google Calendar.

The integration is enabled, and users can now individually connect their calendars.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request