Can I use a gif in a Campaign? Answered

Caleb Harrill

Hey! Curious if anyone has used gifs to quickly show feature emails. I am trying to use a gif in a campaign but having trouble getting it to work.




1 comment

  • Comment author
    Kristin Lisson Keeper of positive, active, and healthy conversations. Community moderator Totango Chef
    • Official comment

    If you add a gif to an image component, you may not see the gif within the campaign designer (file not found). However, if you click Preview, you should see the gif appear, as well when sending a test email. Thank you for bringing this nuance within campaign designer to our attention! I've submitted it to our engineers.

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