Customer data hub: enable option to Only create new objects/values and avoid updating existing ones


1 comment

  • Official comment
    Product Team

    Hi Maya,

    Thanks for submitting your request. I would like to better understand the use case and the reason not to update existing objects: usually, if there is a change in an existing object in your source system, you want to update Totango as wall to keep the data identical. for example, if a user detail changes in your source system, you usually want this change to be reflected in Totango as well.

    I will send you an email so we can continue discussing this request


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