License Type to Enable Internal Collaboration between Marketing & Customer Success (Totango Admins)
A company needs to be aligned across the board. That includes being aligned with messaging from our marketing team regarding campaigns. In most instances, a marketing team has their own marketing tool, and Customer Success has their own marketing tool (campaigns) within Totango.
What I would LOVE to see is a license to allow our marketing team to collaborate more efficiently alongside us. This license would give them access to all the campaign data and campaign creation abilities (as an admin) but no other admin capabilities.
I want to work with our marketing team so that we can be aligned with strategic initiatives, but it's incredibly difficult to do so with how Totango is currently set up for the internal cross-department collaboration. Especially with the detailed campaign report still not released.
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Official comment
HI
We have Zoe license that will address exactly your needs.I will ask Liz your CSM to share more data.
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