Trigger Campaigns Based on External Participants in a Touchpoint

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3 comments

  • Vijay

    Hey Ryan,

    You can do this today. Use the touchpoint fields to zero in on the precise touchpoints and the results of this segment are external participants.

    Try it.

    Cheers

    Vijay

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  • Ryan Lehman

    Thanks Vijay. Just to clarify, using the touchpoint create date and/or other touchpoint fields (reason, etc.) automatically filters the list down to users listed as external participants on the touchpoint. Is that correct?

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  • Vijay

    Use additional criteria to precisely nail the touchpoint.. and the result of external participants you get for free.

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