Required Updates on Specific Account Attributes When Adding a Touchpoint

Kyle Winters

• October 14, 2021 18:09

When I create a touchpoint, I would like a certain account attribute update be required when submitting. An example is updating customer sentiment after every touchpoint. 

1

• 

  Kylee Graff

  • October 21, 2021 18:26

  Your request provides more flexibility but I wanted to ensure you were aware of this request also: https://support.totango.com/hc/en-us/community/posts/360077909692-Default-Customer-Sentiment-on-Touchpoints (for the upvote!)

  0

  Comment actions Permalink

Please sign in to leave a comment.