Ability to see CC email addresses in the Touchpoint Email reply

Raymond XIE

• October 08, 2021 12:25

We have a customer replied a Touchpoint email and asked us to contact a reseller in the email cc list.  The cc'ed email list is not shown up in Totango under touchpoints.  Wonder if you can add cc'ed emails in the touchpoints.  

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  Luke Johnson

  • October 08, 2021 16:16

  +1 here. It would be pretty handy for clients to have a better sense of who all they are emailing when they reply to an email that originated from Totango.

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