Audit Trail

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3 comments

  • Luke Johnson

    +1 here. This data comes in handy across any/all fields when you least expect it to. 

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  • Jennie Hayes

    To expand on this post, and this might be my own ignorance, but an Admin Audit trail would also be beneficial if there are multiple admins on Totango managing the settings. It would be great to have visibility into who changes what (because sometimes things may break, and you would look at this full audit trail to see if it was an internal mistake). 

    A tool that I used before had a great audit trail in the admin settings. 

    https://support.freshservice.com/support/solutions/articles/232444-audit-log

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  • Alyssa Perugini

    An audit trail would be a great help in order to capture who made what changes and when! 

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