There is very little customization available for the Team Spotlight currently. Having additional customization options would go a long way in showing the value/impact of a CS team. Ideas for customization options:
1. Increase the number of Performance Metrics - currently limited at 2
2. Allow for different aggregation methods - currently defaults. For example, I would prefer to see Sum Contract value as opposed to Avg Contract Value or Total touchpoints vs. Avg Touchpoints.
3. Tie any time-based metric e.g. touchpoints created, tasks completed etc. to the same time filter as the entire dashboard.
Thank you for your consideration.
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