LinkedIn connector?

Luke Johnson

• August 17, 2021 17:17

While my CSR team does their best to track their client contacts and update them frequently, nothing beats a client's LinkedIn profile. It typically is our most accurate source for: 

• Headshot
• Job Title
• Physical location (more and more important in the COVID / post COVID era)

Is there any chance of Totango being able to pull data directly from LinkedIn assuming a LinkedIn URL is provided for that contact? 

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• Official comment

  

  Ravit Danino

  • August 26, 2021 19:32

  thank you all for the feedback.

  The way we are looking on tracking uses is based on their behaviour. usually when someone change his position , updating linked in might take few days while lack of usage of the system will be exposed quickly. I suggest use that as a trigger to person position.

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  Matt Harmon

  • August 17, 2021 18:20

  Agreed, this would be a huge benefit.  Success plays can be created based on change in role, location or company.
  
  Matt Harmon
  Aruba Networks

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  Amanda Hartman

  • August 17, 2021 20:30

  Yes, please! This can be a churn risk indicator as well as an upsell indicator. 

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  Shona Fenner

  • February 16, 2022 04:18

  For reference, here's Gainsight's support article on "sponsor tracking" https://support.gainsight.com/SFDC_Edition/View_More_Categories/Sponsor_Tracking/User_Guides/How_to_Use_Sponsor_Tracking

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