Please pull in headshots (when available) in more places

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7 comments

  • Official comment
    Vijay

    You should now see headshots in all the places of the app if the user has their picture updated.

    Cheers

    Vijay

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  • Ravit Danino

    Hi Luke,

     

    Agree and this fix will be addressed in one of the next few sprints.

    Ravit

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  • Luke Johnson

    That's great news! I think this will be a major help for our team.

    Any way that we can make our clients more personable (with headshots or other built-in info), the better!

    -Luke

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  • Luke Johnson

    I realize I may be pushing my luck here, but ... if (after this update) the headshots at a contact level (e.g. here) can be pulled in via some external source, can you possibly set up the contact screen (e.g. https://app.totango.com/t01/simpleview/#/users/10685) so a Totango User can manually upload a screenshot?

    This would be a great fallback option if/when a headshot can't be automatically pulled in from elsewhere. 

    -Luke

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  • Ravit Danino

    Hi,

     

    The user can upload his picture through his profile

    Edit. profile-->upload picture

     

    -1
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  • Luke Johnson

    Thanks, Ravit. I’m aware of how / where my team can edit their own headshots. 

    My comment was related to the original purpose of this post — the goal is so that my team can see more headshots of their clients and contacts that they work for and with every day. 

    E.g. on this page - https://app.totango.com/t01/simpleview/#/users/10685

    It’d be awesome to have an edit button where I could potentially upload a photo of my client. 

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  • Luke Johnson

    Hi Vijay,

    Very excited to hear this feature has been implemented, but I'm not seeing it working exactly as expected. See this screenshot: https://www.dropbox.com/s/6atdp5oxlyd0mz9/Screen%20Shot%202021-09-14%20at%209.23.35%20AM.png?dl=0

    Should I open a support ticket for my instance of Totango?

    -Luke

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