Task Assigned By - Admin

Matt Harmon

• May 06, 2021 18:19

Feedback from our CSMs is that they want tasks fired as a result of a Success Play to be from some one other than a person, ideally the Assigned by would be "Totango Admin or Successplay XYZ"

This is important because it helps to separate tasks that are truly assigned by their manager that require an action.

Matt Harmon
Aruba networks

2

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  Vijay

  • May 06, 2021 18:45

  Hey Matt,

  This is doable today. Does this not work?

  

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  Matt Harmon

  • May 06, 2021 18:51

  Right now all tasks from SPs are assigned by me or their manager.  What my CSMs want is that the Assigned by is Totango Admin or some other name so they know this task is triggered by a SP.  
  
  I know a work around is that I can use a license and create a generic account, but that is a costly solution.

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  Guy Nirpaz

  • May 07, 2021 16:47

  Hi Matt, 

  There's an ability to group Task by SuccessPlay within the agenda view other tasks are grouped separately. 

  

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