Suppress Notifications for Update Information SuccessPlay

Jim Coleman

• May 17, 2021 17:58

The ability to update information with a SuccessPlay is incredibly valuable, but it generates a lot of noise in notifications and the account timeline.  It would be very helpful to be able to flag the action when building the SuccessPlay to not generate a notification.

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  Vijay

  • May 26, 2021 22:12

  Jim, wouldn't traceability be important?

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  Jim Coleman

  • May 27, 2021 12:20

  Hi Vijay, certainly it is. 

   

  Notifications to a user's homepage versus keeping an entry for traceability in the account timeline are two different things.  If I have a few success plays that update data, there's quite a bit of unnecessary noise, especially as I'm likely to also drive campaigns or success play tasks. It gets even worse when updating multiple attributes on the same play - you get duplicate notifications, one for field A, and then a second for Field A and Field B. 

  Having the ability to prevent the notification but not the timeline would improve usability for the end user while still giving the option to post a notification if it's appropriate. Keeping the log in the account's timeline is still 100% appropriate. 

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