Remove Case Sensitivity When Creating Segment

Matt Harmon

• April 29, 2021 19:55
• Edited

It is VERY frustrating when creating a segment based on an email address when I'm blocked by case sensitivity.  For example, I'm trying to create a segment where to group licenses from any one in a specific field is from acme.com, however, some people set up their email as ACME.COM and they won't show.  And since I can  only have 1 partial match in the segment it's very cumbersome to solve for this.  I have to create multiple segments and merge them together

 

Matt Harmon
Aruba Networks

5

• 

  Nate Richardson

  • April 30, 2021 22:35
  • Edited

  Hi Matt,

  Thank you for your feedback. I agree that not having the option to disable case sensitivity in segment filters is frustrating. We'll take this into consideration for a future release and I'll update you here when I have something to report back on.

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