Segments in use?

Comments

7 comments

  • Brittany Reichwald

    Yes, this would be beneficial! Currently, we always put DO NOT TOUCH in front of the segment when we use it within a campaign or successplay. It would also be great to be able to have it visible but not editable to anyone, except for admins. 

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  • Ashley Butler

    I completely agree. It would also be helpful for Global Admin to be able to send an internal system note to the segment owner in the case that an attribute which is being used in a Private segment is planned for deletion and will inadvertently impact the segment. Currently, Global Admins only receive a notification that the attribute is used in the private segment, but have no authority to override/adjust the segment without contacting each private segment owner 1:1 and asking them to adjust/delete. It's fairly cumbersome.

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  • Brittany Reichwald

    Agreed!!

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  • Vijay

    Hello,

    I can see that this area is confusing and I will work on improving this.. But just to clarify.. when you choose a segment in SuccessPlays and Campaigns we don't "connect" them together for this precise reason that someone will change it and it can have consequences.. We simply "copy" the criteria from the segment into the Play or Campaign. 

    Changing the segment DOES NOT change the criteria of the Campaign or SuccessPlay unless you explicitly go to campaigns and successplays and make changes.

    Thanks

    Vijay

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  • Ashley Butler

    Hi Vijay, can you elaborate on your comment? We've been told it's best practice to associate segments with campaigns so that if we modify segment criteria, that criteria will be reflected on the campaign criteria since campaign criteria is based on "is in segment" X. Am I wrong in this understanding???

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  • Vijay

    Ashley if you explicitly use "is in segment criteria" then it is "connected" to the segment. I should have added that in my answer above. 

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  • Ashley Butler

    Thank you for clarifying, Vijay! :)

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