Touchpoints API needs to support line breaks

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4 comments

  • Brittany Reichwald

    Agreed! The formatting on our email touchpoints is a mess to the point, we go into SFDC to read through email communications. 

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  • Thomas Favre-Bulle

    Yes please.

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  • Shmulik Golan

    Hi.

    The touchpoint API support, sane as the touchpoint text in the UI, HTML language, and therefore you can use </br> for a new line, and more than that, you can send your <ul><li>Item1</li><li>Item 2</li></ul>.

    I hope this answer your needs,

    Shmulik.

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  • Thomas Favre-Bulle

    I think we are talking about supporting the line break character. When importing text with standard ASCII or UTF formatting, Totango seems to be removing these breaks but doesn't do anything with them.

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