Scrolling Touchpoints

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6 comments

  • Official comment
    Vijay

    You can now filter by Touchpoint Types and Reasons.

    Cheers

    Vijay

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  • Vijay

    Hi Danielle,

    I am assuming you mean scrolling timeline.. Are you saying that the emails should expand automatically helping user read? I am not following the Google doc connection and the timeline..Could you elaborate?

    Thanks

    Vijay

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  • Danielle Young

    Hello Vijay,

    Yes, scrolling timeline, my apologies. Or any way to view just internal notes and seperate those from emails. Right now, an email is a touchpoint type. So if you would like to view just your internal notes, you have no way of separating those out from emails that have been sent.

    I hope this helps! Let me know if you would like more information.

    Danielle

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  • Sean Maguire

    I like this recommendation. Timelines already offer a filter for Event Type. Perhaps adding an additional filter option for Touchpoint Type would help

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  • Ashley Butler

    The ability to filter by "Touchpoint Reason" in the Timeline would also be a great addition! 

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  • Luke Johnson

    This is great! Thank you!

    -Luke

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