Scrolling Touchpoints

Comments

3 comments

  • Vijay

    Hi Danielle,

    I am assuming you mean scrolling timeline.. Are you saying that the emails should expand automatically helping user read? I am not following the Google doc connection and the timeline..Could you elaborate?

    Thanks

    Vijay

    0
    Comment actions Permalink
  • Danielle Young

    Hello Vijay,

    Yes, scrolling timeline, my apologies. Or any way to view just internal notes and seperate those from emails. Right now, an email is a touchpoint type. So if you would like to view just your internal notes, you have no way of separating those out from emails that have been sent.

    I hope this helps! Let me know if you would like more information.

    Danielle

    0
    Comment actions Permalink
  • Sean Maguire

    I like this recommendation. Timelines already offer a filter for Event Type. Perhaps adding an additional filter option for Touchpoint Type would help

    0
    Comment actions Permalink

Please sign in to leave a comment.