Hi Totango team,
It will be beneficial for us to design and manage customer surveys with more than one question of types such as Likert Scale, Multiple Choice, Text based inside Totango.
Currently CSMs use google forms or Survey monkey to conduct surveys. We want to feed in the information inside Totango to help CSMs plan their goals with accounts. Also Totango having capabilities to create user segments and utilizing contact information already stored will certainly help Totango Admins.
This feature will be game changer for me.
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