Direct Connector to Pendo

Comments

5 comments

  • Official comment
    Amit Bluman

    Hi Matt,

    We are working on our connector backlog to let all customers connect their data to Totango directly and easily. This backlog is changed according to the market needs thus I would like to better understand which data is fetched from Pendo and what is the integration frequency.

    Thanks,
    Amit

     
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  • Matt Harmon

    Pendo captures customer and individual users clicks on a web page.  Similar to that of Totango's Javascript Collector.  

    I've tried setting it up using a webhook but the way Pendo sends data, doesn't allow a webhook to work.  Pendo sends all the data and you need to be listening in and pick out the specific data you need.  that is where a direct app would be beneficial.

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  • Amy Hughes

    I agree with Matt, a connector with Pendo will give our CSM teams more insights as to where users are spending time in our software.

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  • Chris Hoffman

    We are also tracking this request, please share your feedback and use cases: https://pendo-feedback.pendo.io/app/#/case/86388

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  • Product Team

    Hi Chris,

    Pendo connector is in our list of future connecters backlog.

    We will update when we have a timeline for it.

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