Search all touchpoints (not just account by account)

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2 comments

  • Ravit Danino

    Hi Thomas ,

     

    I am guessing you would like to understand if specific flow had being haenning with an account. have you tried look on it using SuccessFlows?

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  • Thomas Favre-Bulle

    Hi Ravit,

    We have 2 use cases for this:

    - Search if a topic or a product has been mentioned with customers across our customer base.

    - Search for touchpoints logged at the result of a specific successplay/task, across customers.

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