Ability to Edit Current Text in Attribute Fields

Comments

7 comments

  • Brittany Reichwald

    Yes, we have requested this several times as well. This would be so great!

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  • Ron Hill

    This would be very valuable for our use cases as well.  Several fields have exiting test that we dont want over-written; just appended.  Having to retype the existing texts is cumbersome and leads to mistakes.

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  • Ashwini Sukhdeve

    Hi Danielle, Brittany, Ron, 

    Thanks for your feedback. We are already looking into resolving this. We hope to provide a solution for this soon.

     

    Thanks,

    Ashwini

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  • Danielle Young

    Hello,

    Since our launch, this is the number ask from our Team. We have let them know that you are working on a solution. Do you have any timelines? 

    Additionally, the Team has added that it would be very helpful when editing the field, to have the field display a larger text box that allows them to see more or ideally all of the text vs the current small window. 

     

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  • Matt Rawding

    This is a huge need for us. The workarounds are so painful it is causing CSMs to managing updates in Excel. Please provide an update. 

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  • Rachel Timman

    Disappointed this one is over a year old! Highly requested from my team and a very klunky experience to set the value for the first time on the account page, but then the workaround to edit a text attribute easily to go via a segment. 

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  • Giuseppe Lucarelli

    We are also struggling with this feature.  It's on the Key Info tab and yet we can't utilise the data once we have entered it.  Users should be able to click into the field and see the full text/attribute value and have the ability to copy/paste/edit as required.

    Switching to a segment is not a great experience.

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