More than one successflow icon per Touchpoint

Nick Thompson

• August 07, 2020 12:46

Is there a way to use more than one successflow icon per Touchpoint? Can I have 3 icons for 1 TP? Its harder to separate one topic sometimes than it is to just select multiple icons for 1 TP.   

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  Ravit Danino

  • August 07, 2020 19:32

  Today a touchpoint can be associated with only one activity, one Successflow.

  I did hear this issue from few other users so we are now tryin to understand what is the right thing to do. tagging a touchpoint with multiple successflows is easy the issue is how this will affect analysis and flows that relying on this data.

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  Nick Thompson

  • August 07, 2020 19:45

  Yes I find myself typing several different touchpoints vs just 1. 

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