Monitoring change in Licenses Answered
This seems like an obvious question, but I cannot figure out how to create a segment (or any other monitoring mechanism really) for changes to License counts.
We are updating our accounts data daily through the API and one of the fields we are sending Totango is the license count. I would like to create a segment to list the accounts who increased their license count and also who reduced their license count. That seems to be an important indicator for customer health.
Any help would be appreicated!
In order to analyze the change of a numeric attribute, it needs to be converted into a metric.
There is a simple explanation and some examples of interesting custom metrics in this knowledge base article:
Let me know if that answers your need?
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