Our team uses bcc @ totango functionality for a lot of customer facing emails. Many of our implementation/project management materials use tables from excel to document (actions, status, owners, etc.)
We send snippets of these tables or include these tables in the body of emails to customers. When emails with these tables are pulled over into a Totango touchpoint, the formatting is off and it makes it very difficult to decipher the email content.
Please sign in to leave a comment.