Ability to re-open closed tasks

Lilian King

• June 22, 2020 16:50

It would be great to be able to re-open a task that has been closed.  This would be useful on a basic level in case you accidentally close one and want to re-open.  Another use case is around a task that you thought was closed based on customer feedback but maybe a week later they email again asking another question they forgot to ask previously. Instead of opening a completely new task, having the old one, along with any notes, would be nice.

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  Kateryna Zatsepa

  • July 02, 2021 07:48

  I wonder why so little votes for this request. It would be so helpful to be able to re-open a task, since now we need to re-create them 

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  Matt Clancy

  • December 22, 2021 17:48

  +1

  We are trying to build rigor around the success flows and some tasks were marked with the wrong success flow.  I'd like to be able edit the closed tasks to put them in the correct flow.  Reopening would allow me to do that.

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