As we're building our campaigns, I find myself in a dilemma -
I want the user who did task X to get a follow up email,
but I also want the key contact to stay on top of it and know what next steps are.
Currently, if I'm targeting a specific user, it doesn't look like there's a way to cc or bcc the key contact.
It would be amazing if we can. This way, targeting the campaign based on user activity (and not account activity) will bring up only specific user/s, and then the key contact gets it as well (we can't send it to ALL contacts of course)
For now we might have to duplicate our campaigns with the targeting of account activities to send to key contact, and a separate one for the users who took the action.
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