How to log user events if I don't have account IDs in my application


1 comment

  • Shmulik Golan

    Hi Cobi.
    The users, in Totango, must belongs to a specific account. The usage is also aggregated to the relevant account, give you the ability to view, with other metrics calculated by the system, how many activities was taken in the accounts.
    If your web application does not not have the accounts, you may consider to process the data on your backend, adding the account (base on the project) and sending the usage using CSV file or the HTTP API.

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