Team Spotlight - Total accounts for Account Coverage should not include account hierarchies

Answered

Comments

7 comments

  • Official comment
    Ashwini Sukhdeve

    Katie, Sean - we added this ability in this sprint's release - https://support.totango.com/hc/en-us/articles/360040371171. Check it out. 

    Comment actions Permalink
  • Sean Maguire

    *watching

    0
    Comment actions Permalink
  • Vijay

    You will soon have the ability to filter account types! Stay tuned!

    0
    Comment actions Permalink
  • Yagodnik, Katie

    This great. I don't see the ability in my account yet. Do I need to go enable something somewhere? 

    0
    Comment actions Permalink
  • Amit Bluman

    The ability to filter by account type in the Team Spotlight -> account coverage tab is released to GA.
    If you still cannot find it, please reach us.

    0
    Comment actions Permalink
  • Vishwajeet Naik (Group)

     

    There seems to be a bug in the Account Coverage.

    When we select Account type to one level, the denominator gets filtered to account type we selected, however the numerator remains for all accounts. This gives a incorrect representation of the Account coverage and has no meaning value to the users

    0
    Comment actions Permalink
  • Amit Bluman

    Hi,

    We are working on a new way to analyze team members' account coverage. In the new analysis, you'll be able to filter all values by type.

    0
    Comment actions Permalink

Please sign in to leave a comment.