Ability to embed Youtube and Loom videos in campaigns

Ruthy Lichtenstein

• February 12, 2020 01:33

Currently there's no way to embed a video in-email.

We find that clients tend to engage more with a video, so we're looking to add a whole bunch to our emails.
It would also be amazing to track views of the video in totango (instead of going to analyze the youtube/loom data)

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  Vijay

  • February 21, 2020 22:27

  This is great feedback Ruthy and good to know your plans... We will look into what it will take to do this!

  I know our Marketing teams would love that as well!

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  Ruthy Lichtenstein

  • February 24, 2020 13:00

  Exciting!!
  Thank you Vijay!

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  Vijay

  • February 24, 2020 18:57

  Ruthy Christine pointed out that she is already doing this today! If you see the image below this is from a Totango campaign...

  You need to embed a thumbnail image and link it to a video link...

  Cheers

  Vijay

   

  

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  Ruthy Lichtenstein

  • February 24, 2020 19:40
  • Edited

  Thank you Vijay!

  This opens the video in a new tab, not showing inside the email...

  We need the campaigns to support i frames :)

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  Guy Nirpaz

  • February 24, 2020 20:51

  Hi Ruthy, 

  One thing that may help, is that on Gmail YouTube videos open up as attachment and embedded within - this is a YouTube / Gmail feature. 

  Guy

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  Ruthy Lichtenstein

  • February 26, 2020 18:25

  @Guy

  How did you get this to work on gmail?

  When I link the way suggested here by the team I cannot see the attachment on gmail....
  (using the "link" button in message which creates a "link-field")
  
  What am I doing wrong?

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