Create a custom metric using date fields

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2 comments

  • Yagodnik, Katie

    I agree this would be really helpful. Thx, Katie Y. 

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  • Jimmy Thomson

    This is becoming more important for us for tracking time to first value.  We're doing some hacky things by tracking this via a lifecycle phase, but we're finding it's not as precise as we need (did someone correctly move the customer to the right lifecycle when it actually happened, or was it a week later, or did they move it accidently too soon, etc). 

     

    Having the ability to base KPIs on two date-based attributes would be great.  This would also solve some of the clunkiness w/ the Days in Lifecycle phases (due to the above, or someone accidently moving to a closure stage and reseting the clock).  Would help drive precision here!

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