Allow Previous Health Rank Attribute to be used as an attribute in KPI Scorecards
Hi Totango Team,
Was working on reviewing our 2019 lapsed business and wanted to bring in the previous health rank of the account prior to it churning. I am trying to evaluate if the health parameters we have on the accounts are in line for proactive account management. Love that you created this attribute and would like to be able to use it to help our teams visualize what is going on with their books of biz as well. Thx, Katie
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