Ability to add non account specific tasks to your My Portfolio Agenda

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11 comments

  • Ashwini Sukhdeve

    Hi Mischa, thanks for your feedback. Can you please give me some examples of such tasks? 

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  • Danielle Young

    We would also love this! CSD's have many other responsibilities than just managing accounts. Right now, they have to keep multiple to-do lists and would really like a place where they can see all of their to-do's all in one. We have had feedback from multiple users that having to keep two to-do lists has made it difficult to adopt the Totango Task functionality. If, you could keep all of your tasks in Totango, the Team feels this would make it much easier to adopt the system.

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  • Lindsey Appleby

    I agree with Danielle! My CSMs want a place where they can keep a to-do list that is not necessarily account specific. Working our of Totango and another task-management software is hindering adoption. 

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  • Zac Herman

    I agree as well. There non-account specific internal team tasks that our managers need us to do. If they could assign these directly to us in Totango it would remove the need to keep a separate task list and highly increase our team's utilization. 

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  • Alanna Norotsky

    THIS UPDATE WOULD BE LIFE CHANGING!!! I don't have accounts as a manager so it would be incredibly helpful to be able to assign tasks and daily todos without that added layer. 

     

    Again, THIS WOULD BE LIFE CHANGING.

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  • Vijay

    :) Alanna all the motivation I needed for today!!! Can you give me a flavor of these tasks that are not account related? Just some generic ideas will be helpful.. Not detailed... 

    • Are these one off tasks? 
    • Are these set of tasks?
    • Would there be multiple "groups" of tasks?
    • Since there is no context of account there it will just allow a user to check off the task and we are done?

    Others on this thread would love to get your insights as well!

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  • Samantha Berger

    I couldn't agree more! I want my team to be able to have a place where they can keep their to-do list that isn't account specific but more general to our current broader initiatives and their respective tasks. 

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  • Lindsey Appleby

    Hey Vijay! 

    I'm thinking of this as a generic to-do list for one off tasks. Here are some of my examples from today: 

    • Complete Review
    • Touch base with Sales on OEM Enrollments 
    • Plan OEM Auto Decisioning Implementation
    • Send Questions to Marketing  

    Our teams use various methods of tracking currently - Would rather have a way for us and them to do this in Totango! 

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  • Alanna Norotsky

    Hey Vijay,

    Also adding to Lindseys points:

    • When you need to assign a task to multiple locations or OEM initiatives... ex. I need Lindsey to check some data points for Bobs used car lot, Alanna's Dealership, etc...
    • Reminders for your 1:1s with success managers

     

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  • Ariel McCollough

    The ability for our team to create tasks that aren't tied to specific accounts would be super helpful.

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  • Matt Clancy

    This is also something we would really like as well for the same reasons as everyone stated above.

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