Given there's currently no way for someone to acknowlege that they have seen a task, we're hoping that we'd one day be able to track progress for each task. Some of our tasks actually take a couple of hours or days to complete. We believe touchpoints should only be reserved for external comms, so adding touchpoints to show task progress isn't a great option for us because it doesn't support the best practices we're trying to convey.
We were hoping that either a notes field could be added (one that didn't tie back to a touchpoint) or some sort of % complete field. I believe this would be helpful for those who are executing the task, not just for the person who assigned it.
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