Add webhook support for attribute changes

Comments

5 comments

  • Vijay

    Great suggestion Jimmy! Can you tell us a little bit about your use case? 

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  • Jimmy Thomson

    Just a few, let me know if you want more.

    Webhook fire on Totango change to:

    • Change in contract status so we can change an attribute on our billing system (moving from demo/intro pricing to full price)
    • Change in specific Journey stage to update Journey stage in Pendo, Freshsales, and our own CRM
    • Attribute flag being set (thinking a Y/N type attribute) that identifies a specific step within a Journey stage to allow us to fire very specific training modules with Pendo (and campaigns within Totango)

    Let me know if you'd like to get deeper on this, but those are a few off the top of my head we could make use of.

     

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  • Jimmy Thomson

    Just following up on this one - any further details needed here Vijay?

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  • Vijay

    No Jimmy but we will be adding additional "activities" events in the SuccessPlay to support this and additional automation use cases. I will ping you if I need more help. This is something that we will begin work on in the near future.

    Regards

    Vijay

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  • Jimmy Thomson

    Great - look forward to it!

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