Ability to Specify Default SFDC Field for Touchpoints



  • Official comment
    Amit Bluman


    We are working on replacing the task and touchpoint sync to Salesforce to work with our next generation Customer Data Hub.
    It will let you configure every touchpoint (and task) information attribute to be mapped to the desired activity object field in Salesforce.

    In the meanwhile, you can use the clean display option for touchpoints and tasks by adding a delimiter to the touchpoint. read more about it here: https://support.totango.com/hc/en-us/articles/115002802763-Clean-Display-of-Totango-Touchpoints-and-Tasks-in-Salesforce

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  • Brittany Reichwald

    This is something that would be valuable for us too! 

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