Ability for Admins to Manage/Remove Contacts in Bulk

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5 comments

  • Official comment
    Ravit Danino

    @Ashely did you look on managing that automatically using Data Retention?

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  • Ashley Butler

    Hi Ravit! We did, however; the available criteria do not meet our needs. By enabling for all users, it could potentially skip some contacts we need to remove due to attribute being updated via API, or inadvertently remove contacts that should remain in the system. Currently, we have to contact Tier 2 for assistance when we need contacts in a specific segment removed for our instance. 

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  • Ravit Danino

    Thanks @ashely. i will look into it

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  • Yagodnik, Katie

    I would love this capability as well. We have a lot of junk contacts that our sales team have added to SF which then make it into Totango. Would like to be able to remove these all myself at any time on an ongoing basis. Thx, Katie Y. 

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  • Graham Ferguson

    I agree and also the ability for this to sync back into Salesforce so it only needs to be cleaned up once

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