What is a team "type?"

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  • Ashwini Sukhdeve

    Team Types are categories assigned to teams that are similar in nature. For e.g if more than 1 team is involved in Enterprise accounts you can create Team Type "Enterprise". Team type can be used while copying SuccessBLOCs. You can copy a SuccessBLOC to a team type in order to have the SuccessBLOC in similar type of teams. 

    You can read more here: https://support.totango.com/hc/en-us/articles/360024021571-SuccessTeam-Team-Types

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  • Caitlin Morgan

    This can be very helpful in customizing your configuration by customer segment or touch level as you can have multiple teams (to control account set and privileged data) associated to each Team Type, while applying a consistent SuccessBloc configuration for that Team Type with a single click.

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