We're currently testing Totango and have added a set of accounts to test. We built out the health score, and the profiles show correctly that all accounts are being picked up:
But none of the accounts have a health score assigned:
Where do we find what's blocking them from showing up the health scores? There is literally no explanation anywhere to troubleshoot this. Even after multiple days of recalculating the health score, nothing appears:
It must be one trivial thing, but if there is no documentation on how to troubleshoot this, how will we be able to find out what's stopping the system from displaying the health?