Live Training Resources
New User Live Trainings
Day in the Life of a CSM
In this live training session, led by a customer success expert, we will cover everything you need to know to begin using Totango.
SuccessBloc Overview
In this live training session, led by a customer success expert, we will cover everything you need to know to about SuccessBlocs: What are they, what are the key features, and how you can start using them from the Journey Marketplace.
Segments - Success Plays - Campaigns Overview
In this live training session, led by a customer success expert, we will cover everything you need to know to start building and using these workflow tools.
Global Admin Settings Open Office Hours
In this live training session, led by a customer success expert, we will cover everything a global admin needs to know to get your instance setup and ready for use.
Live Open Office Hours - "I just went live now what?"
Ongoing Live Learnings
Live Data Configuration Session
Our solution architects are here to help. Join our live Ask Me Anything about data sessions to ask any data questions you have answered by one of our solution architects. Get your integration questions answered and your data up and running.
Self-Led Training Resources
Build skills, earn badges, and unlock new ideas! Visit Creator Campus to learn how to use Totango to the fullest extent:
- Browse self-paced courses and role-based learning paths.
- Find quick tips in bite-sized video tutorials.
- Join a live session with an expert.
- Create a learning profile to see all your courses in one place and claim your Creator identity within the Customer Success space.
Totango Help Center
Need help on something? Search through our detailed knowledge base to find the answers you are looking for.
Live Best Practice Sessions
Let's Rock Onboarding Best Practice Session
Join our expert-led jam session to implement a consistent, predictable, and efficient customer onboarding experience.
For the Health of it Best Practice Session
Make your health score actionable. Leave this session ready to take action, direct processes, and implement your improvement plan.
Take Flight with Digital Onboarding Best Practice Session
Digitally Onboard high volumes of customers quickly and efficiently. Improve velocity and time to value in this expert-led session; your runway to mastering onboarding at scale.
Not your Mom's NPS Best Practice Session
Learn about our solution to improving your NPS experience and getting the most out of your VOC programs.
Product Demos
Totango Demo
See Totango in action with this on-demand demo.
Live Totango Demo
Join our live demo sessions happening every day to get a walkthrough of Totango.Additional Resources
Product Wishlist
Community
Collaborate and learn with other Totango users around the globe!
Education Resources
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