Totango’s roadmap evolves monthly based on capacity, dependencies, and priorities. This roadmap should be taken as directional and will be updated quarterly.
See our latest released features or what's in the oven.
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Released
General Availability
These features are now available to all accounts and users in Totango.
- Join multiple objects in segments
- Hubspot integration: Custom object
- Outlook email integration
- Video business review
- Viewer (read-only) seat license
Gated Features
These features can be enabled for early release by global admins within Settings > My Account.
- Enhanced text editing experience
- Advanced segment queries (AND/OR)
- Segment progress view
What's in the oven
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Modular building blocks Mix and match journey components—like automated email campaigns, surveys, and business reviews—to create the best possible experience for your customers |
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| Next |
Later |
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Hard code email replies |
Enhancement: Outlook Integration for TP Templates, adding SSO |
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Outcome-first design Begin with the end result in mind and use Totango customer journey programs—prebuilt with customer success best practices and out-of-the-box reporting—to get there |
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| Next | Later |
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Opportunity management SuccessBloc |
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Shared participation Drive digital scale with strategic human interaction using prebuilt connectors with your existing tech stack to create a 360-degree, multidimensional view of customers |
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| Next | Later |
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Pendo integration |
Mixpanel integration |
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Integrated data Treat customer success like a company-wide function by bringing the entire team into the fold to create a seamless customer experience and a shared view of continuous customer value |
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| Next | Later |
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Opportunity management |
Expose touchpoint templates in email |
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