Product Roadmap (short-term)

Totango’s roadmap evolves monthly based on capacity, dependencies, and priorities. This roadmap should be taken as directional and will be updated quarterly.

See our latest released features or what's in the oven.

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General Availability

These features are now available to all accounts and users in Totango.

  1. Join multiple objects in segments
  2. Hubspot integration: Custom object
  3. Outlook email integration
  4. Video business review
  5. Viewer (read-only) seat license


Gated Features

These features can be enabled for early release by global admins within Settings > My Account.

  1. Enhanced text editing experience
  2. Advanced segment queries (AND/OR)
  3. Segment progress view

What's in the oven

Modular building blocks

Mix and match journey components—like automated email campaigns, surveys, and business reviews—to create the best possible experience for your customers



Hard code email replies 

Enhancement: Outlook Integration for TP Templates, adding SSO

Outcome-first design

Begin with the end result in mind and use Totango customer journey programs—prebuilt with customer success best practices and out-of-the-box reporting—to get there

Next Later

Opportunity management SuccessBloc

  • Advanced Hierarchy Roll Ups
  • Data retention over 365 Days

Shared participation

Drive digital scale with strategic human interaction using prebuilt connectors with your existing tech stack to create a 360-degree, multidimensional view of customers

Next Later

Pendo integration

Mixpanel integration

Integrated data

Treat customer success like a company-wide function by bringing the entire team into the fold to create a seamless customer experience and a shared view of continuous customer value

Next Later

Opportunity management 

Expose touchpoint templates in email

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