See our latest Released features and what is In the Oven!
Released
Public BetaThese features can be enabled by Totango Admin through your system settings/My Account tab |
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Presentation Builder: Create a Customer PowerPoint Presentation with their subscription, usage, touchpoint, and any other Totango data. | |
Canvas: Generate snapshots of your canvases and share them via email or link. | |
Canvas: Label Campaigns and SuccessPlays on the Canvas, and then filter on those labels, making it possible to visualize multiple journeys in one BLOC. |
General AvailabilityThese accounts are now available to all accounts and users in Totango |
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Touch Points: Create a default destination account for your CC / BCC emails to Touch Points.
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In the Oven
Engage with your customers effectivelyPresentation Builder | Campaigns | Touchpoints Templates | Customer Experience Canvas |
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Presentation Builder
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30 Days | 60 Days | Up next |
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Generate your presentation in Slides and PDF Format. |
Best-in-Class Campaigns Experience
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30 Days | 60 Days | Up next |
Set business hours for your campaigns. |
Filter based on future time campaign data in performance reports |
Compare campaign performance to other current and past campaigns. |
Touchpoints Templates
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30 Days | 60 Days | Up next |
Enable your users to write a touchpoint based on touchpoint template with pre-selected categories and talking points. | ||
Customer Experience Canvas
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30 Days | 60 Days | Up next |
Multi-select actions, so you can build customer journeys faster. |
Totango Journey Marketplace |
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New SuccessBLOCs
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30 Days | 60 Days | Up next |
Drive Customer Advocacy SuccessBLOC. | Navigate Account Transitions SuccessBLOC. |
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Frictionless Data Access and Administration |
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Data Modeling and Administration |
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30 Days | 60 Days | Up next |
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Swap and remove attributes from a campaign, SuccessPlays, and other content directly from settings. |
Customer Data HubEasily sync data from/to Totango |
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30 Days | 60 Days | Up next |
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Bidirectional sync of opportunities from/to Salesforce. |
Identify and Manage OpportunitiesEasily identify, create, and manage the lifecycle of sales opportunities directly in Totango, while ensuring organization-wide visibility and collaboration |
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30 Days |
60 Days |
Up next |
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Customer Journey Analyzer App |
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30 Days |
60 Days |
Up next |
Release Android mobile app. | Release iOS mobile app. |
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