Trial and Community Edition instances of Totango are prepopulated with sample accounts so that you can explore right away. Once you upload your own data, you may want to clear these sample accounts. Note: account deletion with the method described below is only available in Trial and Community Edition.
This video tutorial shows you how to delete the sample accounts.
To delete accounts, take the following steps.
- Go to any segment in Totango. If you are doing this prior to uploading your own account data, you can use the segment "All Accounts." Hint: need to find a segment? Search by name in the top search bar.
- At the top left of the segment in the list view, use the toggle checkbox to select all accounts (or select the accounts to be deleted one by one).
- Click "Delete Accounts."
- You'll be presented with a confirmation to delete the accounts. Note that this is a permanent, irreversible action, so it is important to be certain the accounts should be removed.