You work hard to provide an excellent customer experience. Does your team have what they need to hit their goals and deliver value to your customers at scale?
Join Vijay Rao, Director of Product Management, and Christine Knific, Senior Manager of Digital Success, for a three-part webinar series on building and using SuccessBLOCs to drive best practices across your organization.
Please note, this is a three-part series, and while we encourage you to participate in all three sessions, you are welcome to join any portion as your schedule allows.
SuccessBLOCs 101: The Value of Best Practices & Building an Onboarding SuccessBLOC
Date: Thursday, October 17, 2019 at 9am PST
- Why SuccessBLOCs? The value, methodology, and promotion of CS Best Practices
- Building an Onboarding SuccessBLOC
SuccessBLOCs 102: Driving Product Adoption With SuccessBLOCs
Date: Thursday, October 24, 2019 at 9am PST
- Q&A from Part 1, Building an Onboarding SuccessBLOC
- Building an Adoption SuccessBLOC
SuccessBLOCs 103: Early Warning Systems & Delivering the Value of CS to Executives
Date: Thursday, October 31, 2019 at 9am PST
- Early Warning Systems and their part in Driving Outcomes at Scale
- Using Scorecards to deliver the value of CS to the Executive Team