Dimensions for your data
Dimensions are categories that are assigned to account and user attributes. Spark Admins can create custom dimensions and assign dimensions to attributes thus categorizing them in a consistent manner. Attributes within a category can be viewed together in the Data Model page of Global Settings. Read More
Query accounts using completed, open or overdue tasks by Successflow in a Segment criteria
Leverage status of tasks by Successflow in Segment criteria and Segment columns to get additional insights by customer journeys. You can query accounts with open, completed or overdue tasks by a certain Successflow - Add these data points as columns in a segment to get additional information.
To enable additional Successflows please check the "Calculate tasks and touchpoint metrics" in the Successflow screen as shown below
Control task-related and daily digest emails for your entire organization centrally
Turn off email notifications for task-related and daily digest emails for the entire organization.
Bug Fixes
- [Bug Fix] We fixed the user email casing functionality in the email-to-touchpoints feature. Previous functionality: in order to log a touchpoint using email-to-touchpoints feature, the user email must have lower casing or the exact casing as the user email in Totango.
Updated functionality:
The email-to-touchpoints feature will recognize the user email and log the touchpoint regardless of its user email casing
Note, this user email casing functionality is only valid when the user id in Totango is the user email. - [Bug Fix] We fixed an issue where you could not add Zoe users if the Spark license limit had been reached. After the fix, you can add as many Zoe users as you like regardless of how many Spark licenses are in use.
- [Bug Fix] We increased the user attribute value character limit from 100 characters to 255. Now you can upload, add, and edit user information up to 255 characters.
- [Bug Fix] In the health designer, when using subscription dates (contract renewal date, create date, etc.) as health criteria the health calculation was failing. After the fix health designer and health calculations support subscription dates filters.
- [Bug Fix] We fixed an issue regarding data files uploads where in cases of duplicate rows in the file, an admin got a success notification. After the fix, an admin will get the accurate status of partial success when row duplication occurs.