Start uploading your data to Totango DNA-CX right when your in-house data preparation process is finished by triggering the Totango file upload job using an API endpoint.
This will enable the creation of a single process including data collection and start uploading this data to Totango.
This article includes the following topics:
How Can I Generate The API Endpoint
You can generate an API endpoint to trigger your data upload job from Totango Spark UI, if your user has global admin rights and it will be used to trigger this integration, you can include your user API token in the API trigger syntax.
How Can I Configure It As A Trigger
Use your company data flow tools (ETLs, scripts, queries,...) to embed the API endpoint trigger as part of the data flow.
In the example below, the data upload job is triggered simply from a command terminal.
Important note, the user API token credentials are verified when triggering a data upload job. Make sure to use a global admin user API token.
Question: Can I trigger a data upload job for a disabled job?
Answer: Yes. Triggering a data upload job works for active and disabled jobs.
Question: Can I configure a job to run every day and when my internal data collection ETL is finished, how can I define it?
Answer: Yes. Configure a job to run every day, and use the API endpoint to trigger it whenever your data collection ETL is done processing.
Question: I started triggering a data upload job via API endpoint, will it change the job scheduling in Totango?
Answer: No! Triggering a job does change the job configuration.